Kim consults and collaborates with cross-industry clients including entrepreneurial start-ups, small to medium businesses and Fortune 100 multinationals. As President of Horizon Group International and Founder of Gluten Free Passport, she helps to ensure that growth strategies for new product launches, mergers & acquisitions, strategic change, intellectual capital and customer engagement become a reality.
She leverages her 25-plus years of business and technology project management expertise, experience living in 9 countries, deep industry knowledge and global mindset to develop and implement customer focused multi-cultural solutions across high tech, communications, financial services, food and travel industries.
Kim leads, mentors and trains teams to deliver transformational programs involving strategic vision, digital educational content, multi-channel marketing strategies, multi-lingual messaging and customer solutions resulting in optimized end-to-end business experiences. Her projects are designed to meet the needs of global customers and employees, from planning and development to launch, rollout and adoption.
Nurturing key client and vendor relationships, she also addresses specific client needs as a quality assurance partner, business coach, trusted advisor, subject matter expert and global public speaker.
Kim empowers clients to meet the continually growing demands of the marketplace, customers, investors and other stakeholders to ultimately increase sales and overall customer satisfaction.