Kim consults and partners with cross-industry clients including early stage start-ups, small to medium businesses and Fortune 100 multinationals. She helps to ensure that growth strategies from new product launches to mergers & acquisitions to strategic change and optimal customer engagement become a reality.
She utilizes her business and technology project management expertise, extensive industry knowledge and global mindset to develop and implement customer focused and enterprise-wide solutions.
Kim leads and mentors teams to deliver transformational programs involving strategic pilots, data-driven on-line campaigns, digital educational content and customer contact centers resulting in optimized end-to-end business experiences. Her projects are designed to meet your business and technology needs for customers and employees, from planning and development to launch, rollout and adoption across the globe.
She also addresses specific client needs on a project-by-project basis as a quality assurance partner, business coach, trusted advisor and subject matter expert.
By leveraging her significant experience and proven frameworks, Kim empowers clients to meet the continually growing demands of the marketplace, customers, investors and other stakeholders to ultimately increase sales and overall customer satisfaction.